Security & fraud

Device security

• Is my device compatible with bloxley?
• Security risk of root access
• Unofficial or custom firmware
• Contacting your device manufacturer
• Operating system & security updates
• Installing the official bloxley app

Protecting your money

• How to handle a suspicious call
• Using bloxley without internet
• My phone suddenly lost signal
• Someone asked you to send money on their behalf?
• Feeling pressured or threatened?
• Received an unexpected link?

See all 16 articles

Report Fraud

• I’ve been a victim of fraud
• Report suspicious call, email, link or text
• Report a fraudulent ATM withdrawal

Restricted or closed accounts

• Understanding transaction fees and charges
• Get your transaction history on a closed account
• My account was restricted or closed
• Refund or chargeback was sent to my closed account
• Can I reactivate my closed account?