How this scam works
You receive a text or email that looks like it's from a courier, a government department, or a well-known service. It claims there's an urgent problem — an unpaid delivery fee, a tax rebate, a security alert. You click the link, enter your details on what looks like a legitimate site, and hand your information directly to a fraudster.
Sometimes this is just the first step. The scammer then uses your details to call you, impersonate bloxley, and ask for a verification code to complete the takeover.
Red flags to watch for
- the message creates urgency, threatening your account will be suspended or that you face legal action if you don't act immediately
- the link asks you to log in or enter card details to resolve a problem
- the sender's address has subtle typos or unusual characters — check every letter carefully
- the message asks for a small fee like a delivery charge. The fee isn't the goal, your card details are
- the URL looks slightly off from the real website address
What to do
- never click a login link sent by text or email. Always open the bloxley app directly or type our address into your browser manually
- if you receive a message about your bloxley account, ignore the link and log in through the official app to check
- treat any message that creates urgency or pressure as a red flag
- never enter your card details or passcode on a site you reached through an unsolicited link
If you've already clicked a link or entered your details
Change your passcode immediately via the APP and contact our support team straight away via the in-app chat or at support@bloxley.com. Consider filing a police report too.