Profile & membership

Membership perks & benefits

• Downgrade my membership
• Membership billing
• Upgrade my membership
• Bloxley memberships

Submitting requested documents

• Updating tax details
• Proof of income
• Proof of address
• Identity verification problems

Change Personal Information

• Change my bloxID
• Change my date of birth
• Change or verify e-mail address
• Change my phone number
• Change my address
• Change my name

Download Statements & Documents

• Download Transfer Confirmation
• Download Bank Statement
• Download Fees statement
• Download Account Confirmation

Login & Security

• Closing my account
• Duplicate account
• Difficulty logging in
• Lost or stolen device
• Login with a new phone number
• Change passcode

App Preferences

• Change the language of my bloxley app
• Privacy mode (Hide balances)