Profile & membership

Invite friends

• Is my contact list shared with bloxley?
• Can I see how many friends I’ve invited?
• What if my friend forgets to use my code?
• Is there a limit to how many people I can invite?
• How long is my invite code valid for?
• Where does my friend have to input the code?

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Membership & perks

• Where you can sign up to bloxley
• Getting started with bloxley
• Downgrade my membership
• Membership billing
• Upgrade my membership
• bloxley basic membership

Verification & requested documents

• Updating tax details
• Proof of income
• Proof of address
• Identity verification problems

Change Personal Information

• Change my bloxID
• Change my date of birth
• Change or verify e-mail address
• Change my phone number
• Change my address
• Change my name

Download statements & documents

• Documents for a closed account
• Download transfer confirmation
• Download bank statement
• Download Fees statement
• Download account confirmation

Login & security

• How do I close my account?
• How to contact the bloxley support
• Sign-in with FaceID or fingerprint
• Duplicate account
• Difficulty logging in
• Lost or stolen device

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App preferences

• Managing notifications
• Change the language of my bloxley app
• Privacy mode (Hide balances)