If you receive a transfer you didn't expect or don't recognise, don't send the money back straight away. Contact our support team first via the in-app chat and request a live agent. We'll guide you through the next steps to keep your account safe.
Returning the money will not result in any financial loss on your part.
How to reach us
- open the bloxley app and log in
- tap your profile icon on the home screen
- scroll down and tap "Help center"
- start a chat and request a live agent