If the transfer you sent from your Bloxley account arrived in a different currency, it's usually due to currency conversion on the recipient's end.
Common reasons why funds arrive in different currency Currency conversions usually occur outside of Bloxley, and the final currency your recipient sees depends on many factors. Here are the most common reasons this might happen:
- Auto-conversion by recipient's bank: Some banks automatically convert incoming transfers into the recipient's local currency, especially if the account doesn't support the currency you originally sent
- Conversion by intermediary banks: In some cases, especially with international transfers, intermediary banks convert the currency based on regional routing rules or limitations
Need more help? If your recipient is unsure about the converted amount, our customer support team is here 24/7 via in-app chat.