Common reasons for a rejected transfer
Incorrect recipient details
The IBAN, SWIFT/BIC code, or recipient name may be incorrect. Double-check all details with your recipient and try again.
Unsupported destination
The recipient's country or bank may not be supported by bloxley. Check our article on unsupported transfers for the full list.
Insufficient funds
Make sure your account balance covers the full transfer amount plus any applicable fees.
Account under review
If your account is temporarily restricted, outgoing transfers may be unavailable until the review is complete.
Compliance check
All transfers are subject to security and compliance checks. If a transfer doesn't meet the required criteria, it will be declined.
Recipient account closed
The account you're sending to may no longer be active. Confirm the details with your recipient.
If your transfer was rejected
Your funds have not left your account and are available straight away. Check the reason in the transfer detail view, correct the issue, and try again.