Transfers between bloxley members are usually processed immediately. If a transfer is showing as pending, it may be due to one of the following reasons.
Common reasons for a pending member transfer
- a security or compliance check is being carried out on the transfer
- your account or the recipient's account is under review
- the transfer was flagged for additional verification
- a temporary app or network issue may be causing a delay in the transfer showing up
Try this first
Close and restart the bloxley app. If the issue persists, restart your device and check again. Make sure you have a stable internet connection.
What to do
Check your email for any communication from us. If we need additional information to process the transfer, we'll reach out directly.
How long will it take?
Most pending member transfers are resolved quickly. If the transfer is still pending after 24 hours, contact our support team via the in-app chat or at support@bloxley.com.