Locate an incoming bank transfer

You can find any incoming transfer directly from your transaction history.

How to locate an incoming transfer

1. open the bloxley app and log in
2. go to the "Accounts" tab on the home screen
3. scroll down to your recent transactions
4. tap "See all" to open your full transaction history
5. scroll or search to find the transfer you're looking for
6. tap the transfer to see the full details, including sender, amount, and status

Transfer not showing up?

If you're expecting a transfer that hasn't appeared yet, check the following:

• local SEPA transfers may take up to 2 business days depending on the sender's bank
• international SWIFT transfers typically take 1 to 5 business days
• the transfer may be pending additional checks

Still can't find it?

Contact our support team via the in-app chat or at support@bloxley.com. Have the following ready:

• the sender's name and bank
• the amount and currency sent
• the approximate date the transfer was initiated