Identity verification is required to unlock sending, receiving, and full account features.
How to complete verification
- open the bloxley app and log in
- tap the verification prompt on your home screen
- follow the steps to submit your ID and selfie
If verification is taking longer than expected
Most verifications complete within minutes. In some cases it can take up to 1 to 2 business days. We'll notify you by email and push notification once it's done.
If your verification was rejected
Check your email for instructions on what went wrong and how to resubmit. Visit our article on why identity verification was rejected for more details.
If you're unable to verify
In rare cases, we may be unable to offer our services. If this applies to you, you'll be notified by email.